Returns & Exchanges
At The Ohm Store, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our process is designed to be as seamless as the fit of our clothing, ensuring you can shop with total confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your inbox; simply print it out and attach it to your original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location, ensuring all original tags are still attached to the garments.
- 4.Receive Your Refund
After our team inspects the items, we will process your refund or ship out your exchange within 5-7 business days.